The 20th Edition Connected Banking Summit – Innovation & Excellence Awards 2025 concluded with a prestigious Innovation & Excellence Awards Ceremony, recognizing the best-performing financial institutions and leaders who have made remarkable contributions to banking innovation, financial inclusion, and customer excellence.
Institutional Excellence Awards
- ∙ Excellence in Customer Experience – Family Bank
- ∙ Excellence in Digital Channels – Diamond Trust Bank Kenya
- ∙ Excellence in Inclusive Banking – CIB Kenya Ltd
- ∙ Excellence in Financial Inclusion – Co-operative Bank of Kenya
- ∙ Best Bank in Product Innovation – I&M Bank Kenya Ltd
- ∙ Excellence in Corporate Banking – Stanbic Bank Kenya
- ∙ Excellence in Cash Management – Ecobank Kenya Ltd
- ∙ Best Islamic Bank of the Year – Gulf African Bank
- ∙ Excellence in Customer Satisfaction – ABC Bank Kenya
- ∙ Excellence in Sustainable Finance – KCB Bank Kenya Ltd
- ∙ Excellence in Asset Finance – NCBA Bank Kenya
- ∙ Excellence in Digital Banking – Standard Chartered Bank Kenya
- ∙ Excellence in Investment Banking – Absa Bank Kenya Plc
- ∙ Excellence in Payments Processing – UBA Kenya
- ∙ Excellence in Mortgage Finance – HFC Limited
- ∙ Excellence in Corporate Social Responsibility (CSR) – Bank of Africa Kenya Ltd ∙ Best Bank in Kenya – Equity Bank Kenya
- ∙ Excellence in Payment Innovation – Access Bank (Kenya) PLC
Individual Excellence Awards
- ∙ Microfinance Bank of the Year – Kenya Women Microfinance Bank Plc ∙ Microfinance CEO of the Year – Dr. Jennifer Riria
- ∙ CISO of the Year – Thelma Kganakga
- ∙ CDO of the Year –Philip Galego
- ∙ CEO of the Year – Dr. James Mwangi
- ∙ Outstanding Leadership in Banking – Mary Mulili
The summit ended with an emphasis on continued innovation, sustainability, and customer-first strategies to drive financial growth across East Africa.